FAQ
Frequently Asked Questions including How to Make a Payment, How to View Payments, and more
- How to Set Up Auto Draft Payments
- How do I use Express Pay?
- How do I pay my full balance?
- How do I correct a duplicate payment?
- What is Vantaca Pay and what can I do with it?
- When is my payment due?
- As a homeowner, how do I make a one-time payment?
- How do I set up recurring credit card, bank account, or auto-draft payments?
- How can I pay with my bank account?
- What are my payment options?
- Can I pay my balance with multiple cards/methods?
- Can I choose what fees/charges I would like to pay?
- Will I receive a confirmation number or email?
- How can I opt in to receive payment confirmation emails?
- Where can I view or edit my recurring or future one-time payments?
- Can I change the payment method on an active recurring or future one-time payment?
- When is my payment pulled from my card/bank account?
- When is my payment applied to my account?
- How can I make multiple payments to my multiple accounts?
- What happens to my auto/recurring payment when I move?
- How do I cancel a payment?
- Will Vantaca save my payment information?
- Is my information secure with Vantaca Pay?
- Does my association have a late fee for late payments?
- Can I pay an upcoming charge even though I have a $0 balance?